Bright Daffodil is a lovely bright and warm yellow shade. Recommended for use on light bleached blonde hair for the best results.
Directions Hair Dye comes in 34 fabulous colours and all of them can be mixed, allowing you to create your perfect shade with ease.
Directions semi-permanent hair colour is not tested on animals and comes in 88ml pots with a tamper proof lid.
*Please note that for hygiene reasons we cannot accept returns on this item except in the unlikely event of a manufacturing fault. *
USEFULINFO
Dyes usually last between 2-6weeks and fade out gradually over time, mainly depending on how often you wash your hair. Dry shampoo can help you to prolong the colour and using a good quality conditioner can help slow fading a little.
Directions contains NO peroxide and is thus best suited to use on light blonde or pre-lightened hair. The colour shown is based on bleached hair and may not necessarily indicate the final colour which will depend on your base colour, hair type and porosity.
Darker shades may give a sheen of colour to darker hair but we recomend pre-lightening for the best results.
Dye results cannot be guaranteed always try a strand test to check possible results.
Always follow manufacturers instructions fully.
Helpful Hints
Shampoo the hair with a pH acid balanced shampoo, this will give the hair the correct acid balance, allowing Directions hair colour to achieve the best results. Comb Directions into the hair until it emulsifies, i.e becomes frothy, the pigments will have penetrated in to the hair, lighter shades may require a little more combing. Processing time is between 15 and 30 minutes, a plastic cap will contain the heat on the hair helping to achieve a better result. Rinse the hair thoroughly away from the face with warm water until all the residue dye has been removed. All directions colours can be mixed with each other so to create your own unique shade. Directions will take faster and last longer on chemically treated hair eg permed or bleached. If more than one colour is applied the hair must be washed and dried separately, greater care must be taken when partially colouring lighter hair.
Do’s
Do wear rubber or plastic gloves when applying the hair colour.
Do use vaseline, petroleum jelly or baby oil around the hairline to avoid staining of the forehead.
As with all hair colours, we advise a swatch test first.
The receipt or invoice of purchase must be kept for warranty or defect liability reasons
The products are subject to a right of refund and exchange of 30 days, please read the terms of exchange under “Customer returns”.
The warranty does not apply in the case of physical or mental neglect of the product
In the event of damage due to transportation, the customer must notify Colourball Oy no later than five days after receiving the goods.
Colourball Oy is not responsible for possible customs duties for deliveries.
The terms in detail
Payment methods
At Klarna, we have a relentless focus on creating the best shopping experience in the world. We believe payments are so much more than just a way to send money. That’s why our smooth payment methods give you more time, control, and joy so you can focus on the things you love. Read more here.
Ordering
When ordering, the customer must always provide information regarding their name, address, e-mail address, postal address, and phone number(s).
As a corporate customer, please provide the name of the company, address, contact person, e-mail address, business ID, and phone number(s).
Customers younger than 18 must fill in the name of their custodian in the name field.
Delivery time
Our delivery times in Finland take usually 1- business day, and outside of Finland1-14 business days. Read more about delivery times here. If these times won’t apply for some reason, we will notify you of the expected delivery time by e-mail or phone.
Force Majeure
Colourball Oy doesn’t cover delays, damage to the product, or other indirect harm caused by delayed delivery in the event of a force majeure. Colourball Oy reserves the right to change its terms of delivery. The customer must get acquainted with the delivery terms that apply, before placing an order.
Shipping costs
Shipping costs are presented after adding the items you want to the shopping cart and proceeding to checkout.
Customer returns from inside Finland
We want you to be satisfied with the products you have ordered, so we give our products a 30-day right of exchange and return.
You have the right to exchange the products you ordered free of charge for another similar product or a different product. If the value of the order is less than the original, we will refund the difference in products, or if the order will be higher in value, we will invoice the difference. One free exchange per order. After that, we charge € 5,99 per shipment.
If the customer returns the entire order, the refund only applies to the amount of the products, delivery costs will not be refunded. All campaign discounts will also be canceled if the campaign condition is not met after the returned products (e.g. free shipping costs). The original delivery costs of 5,99 euros always remain to be paid for the order.
We recommend that you notify Klarna of the exchange/return if you have chosen an invoice as the payment method, in which case the invoice will go on hold and it will not hurt to exceed the due date. You will receive an updated invoice in your email once we have processed your return. Also, check your spam folder.
The easiest way to notify us of a return is with the Klarna app, which you can download to your phone from the Google Play Store or the Apple App Store.
Customer returns from outside of Finland
We want You to be happy with the products purchased and therefore we cover our products with a 30-day exchange and return right. You have the right to exchange the product for a similar one or a completely different product
All items have to be unused with labels and packaging intact. When you return or exchange any product, you must cover the shipping charges. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.
Before customer return, please contact us via email at asiakaspalvelu @ pahis.fi and we will provide you instructions regarding the return. Please write in Finnish or English because unfortunately, we cannot process messages in other languages.
Contact us before 30 days have passed. In case you contact us after 30 days, the product has no longer the right of return. A return without contacting us does not qualify as a customer return.
We do not take responsibility for any items lost during the return shipping.
As soon as we receive your return shipment, we aim to process your request within 3 business days and will send you an email confirmation once processed. Please note that we cannot cover return shipping costs and that you are responsible for items lost in shipping.
If the customer returns the entire order, the refund covers the total amount of the products only, and shipping costs are not refunded.
If you have any questions regarding the process, please contact us.
Refund
We will refund you the price of the returned products when we receive your return. The money will be refunded to the payment method you used when ordering. If you have paid online banking as a payment, our payment agent Klarna will contact you by email for a refund.
Instructions for making a return
Fill out the return form you received via email and include it with the shipment. If you do not have the opportunity to print the form, you can notify us about the return either by e-mail asiakaspalvelu @ pahis.fi or write a free-form message according to the shipment with the following information:
order number or your full name and address
returnable products
tell us if you want to exchange the returned products for replacement products, such as the size of the product or another product
do not mark the original packaging of the products (eg shoe box)
the product (s) back to you and we will also have to charge you € 4.90 for shipping.
note that your name can be found on top of or inside the package to be returned
Please notify
Products that have been washed, used, or in any other way neglected cannot be returned or replaced. The products must be returned in as good as new condition. Hygienic products such as piercing jewelry and ear piercing earrings cannot be returned! This applies to hair dyes, cosmetics, and swimming suits as well!
We only accept returns of flawless products in as good as new condition. No stains or cat hair, please!
Orders are not picked up
In the event of an order not being picked up, the customer pays the shipping costs. Please fill in your contact details carefully when placing your order, this way the transport company can send you a pick-up notification.